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MTN spends $138m to improve services – Chief Corporate Services Sustainability Officer

Kumasi Mail by Kumasi Mail
October 11, 2024
in Business
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MTN spends $138m to improve services – Chief Corporate Services Sustainability Officer
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MTN Ghana has spent a total of $138 million in capital in­vestment since the beginning of the year to improve its services, the Chief Corporate Services Sustainability Officer of MTN Ghana, Adwoa Afriyie Wiafe, has said.

The amount, she explained, were mainly expended in the area of new radio infrastructure to increase the company’s cell sites to serve as a boost for its communication information infrastructure as well improve on its digital services.

Addressing a media forum on the operations of the com­pany in  Accra on Wednesday, Ms Wiafe stated that the MTN Ghana has budgeted to invest $1 billion in capital investment in the next five years.

The programme dubbed: ‘MTN Republic Stakeholder Forum’ was to create a forum to interact with the media and give them opportunity to ask questions on operations of the company.

She said MTN Ghana was on track with its capital investment programme, stating that the cap­ital investment was necessary to help reduce the cost of connec­tivity through the expansion of the network of the company.

Ms Wiafe disclosed that the company had constructed about 5,000 cell sites across the country as part of the investment in radio infrastructure.

According to her, the current challenges customers were expe­riencing in accessing voice and data services was as a result of the infrastructure upgrade being done by the company across the country, starting from the Great­er Accra Region.

She further noted that about 90 per cent of work on the in­frastructure upgrade, swaps and migration in the Greater Accra Region had been completed and customers would see an improve­ment on voice and data services going forward.

Mrs Wiafe indicated that the objective of MTN Ghana was to “lead the delivery of a bold, new digital world to our customers.”

The Chief Corporate Services Sustainability Officer of MTN Ghana mentioned that the intent of her outfit was to drive leading digital solutions for Africa’s progress, saying, “Everyone de­serves the benefits of a modern connected life.”

As part of the MTN Gha­na Ambition 2025 strategy, the company had planned to build the largest and most valuable platforms, drive industry leading connectivity operations, and create shared value for the stake­holders of the company.

“Our strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa,” Ms Wiafe stated.

The Chief Corporate Services Sustainability Officer responded in the negative she was asked whether the emergence of Arti­ficial Intelligence (AI) would lead to job cuts and loses.

“AI will help us automate our processes and it will not auto­matically lead to job losses,” she stated.

Moreover, Ms Wiafe said there were new areas MTN Gha­na would train its staff in order to fit in the AI world of work.

The Chief Corporate Services Sustainability Officer also re­sponding to the question whether the MTN Ghana would reduce its data charges with the entering of Starlink in Ghana’s telecom­munication market, she replied that, MTN Ghana would reduce it data charges if the regulatory environment allowed that.

Ms Wiafe said MTN Ghana was ready to partner Starlink to deepen internet connectivity and served under the underserved communities.

Source: www.kumasimail.com

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