The Chamber of Oil Marketing Companies (COMAC) says challenges that disrupted fuel loading activities on the Integrated Customs Management System (ICUMS) platform have been resolved, restoring normal operations across the downstream petroleum sector.
In a press statement issued on March 9, 2026, COMAC said it became aware earlier in the day that its member companies were experiencing significant loading difficulties because their orders were not advancing to “Good Standing” status on the ICUMS platform.
The Chamber said it immediately engaged the National Petroleum Authority (NPA), the Ghana Revenue Authority (GRA), and their respective service providers to urgently address the situation.
According to COMAC, as part of the remedial measures, the ICUMS platform was temporarily decoupled from the Electronic Revenue Data Management System (ERDMS) to allow manual loading of fuel products while investigations were carried out.
The Chamber said the review established that the disruption originated from the ERDMS system itself. The technical fault was subsequently rectified, allowing orders to begin processing successfully by 12:23 p.m.
COMAC also acknowledged public notices issued by GOIL and Star Oil that highlighted the operational impact of the disruptions on their service stations.
The Chamber assured stakeholders that the problem has now been fully resolved and that normal loading operations have resumed throughout the industry.
COMAC further reaffirmed its commitment to safeguarding the integrity of the downstream petroleum sector and pledged to continue working closely with regulators and service providers to prevent similar disruptions and ensure uninterrupted supply for consumers.
